The answer to this question depends on various factors, as every person is unique. In addition to the recommended intake, individual lifestyle habits, including diet, exercise, and sleep patterns, as well as genetic differences, influence the effect. Every body is different. Typically, the first signs of improvement can be felt after about 6-8 weeks. To achieve the best possible long-term results, we recommend consistent and long-term use of our products.

Our Shapes are made from fruit juice concentrates, fruit purees, and pectin. A careful concentration process
gives the characteristic fruity taste and delicate consistency. Typical for our product is the high content of this fruit.
Product contains no artificial colors, preservatives or genetically modified ingredients.

Our gummies are made from a delicious blend of natural fruits, with apples taking center stage. In addition to apples, we also use bananas, mangoes, passion fruit, blueberries, black currants, lemons, and many other fruits to create a diverse range of flavors. All fruits are processed as concentrates and purees, which gives our gummies not only their characteristic fruity taste but also their appealing color and consistency.

Our gummies are manufactured exclusively in Germany and analyzed in the laboratory.

Our products are designed for continuous use. However, if you intend to correct a deficiency, we recommend having your individual needs professionally assessed.

Except for the Performance Women and Beauty & Shape products, all other products are vegan.

Our products are free from gluten and lactose. They are also GMO-free and use only natural flavors. Furthermore, no animal testing is conducted in the development of our products.

Most products are suitable for pregnant and breastfeeding mothers. If this is not the case, we will write a
Please refer to the packaging, as with our Energizer, as it contains caffeine. However, we recommend consulting a healthcare professional before taking any supplement during pregnancy or breastfeeding to ensure it meets your individual nutritional needs and is compatible with other supplements.

Our dosage recommendations are primarily based on an average adult. Since children have different needs due to their body weight and developmental stage, we recommend an individualized daily dose in consultation with a doctor or pediatrician. Once such a recommendation has been received, our products can be safely taken by children.

For our KIDS gummy bears, we've included special ingredients and dosage instructions specifically for children. Please note, however, that children under 4 years of age should generally not take any dietary supplements unless specifically prescribed.

If we accidentally omitted a can from your order, we will resend it immediately. In such cases, please contact our customer service team by email at kontakt@feelgoodbears.de and provide us with your order number, along with the exact name and quantity of the missing products. We will take care of the matter as quickly as possible.

Your shipping confirmation contains a link that you can use to track your package. We will actively keep you informed about the progress of your package and send you updates via email. As soon as your package is ready for delivery and has reached the shipping truck, we will also inform you of the estimated delivery date. DHL typically requires 1-2 business days for delivery within Germany.

Please note that slight delays may occasionally occur during the weekend. If your shipment status isn't updated immediately after the shipping confirmation, please be patient, as it can sometimes take a little longer for DHL to update.

We're very sorry to hear that your package arrived damaged. We know how frustrating that can be. Even though DHL generally handles packages with the utmost care, unforeseen incidents can happen.

If any cans were damaged or lost during your delivery, we are ready to replace them immediately. Please send us pictures of the damaged box, the shipping label on the package, and the affected cans to kontakt@feelgoodbears.de . Your request will be processed with the highest priority.

IMPORTANT:
We strongly recommend that you do not dispose of the package or product for the time being. DHL may still require the package for internal investigation. We thank you for your cooperation and are happy to assist you with any further questions.

Please note that only unopened products will be considered for a refund. Please avoid any damage or contamination to the goods. Ideally, please return the products to us in their original packaging or other suitable packaging that offers sufficient protection against possible transport damage. This helps us prevent any claims for damage due to inadequate packaging.

A. Cancellation policy

Introduction
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you receives the
have or have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Kerstin Burgen - Medical Consulting, Münchner-Kindl-Weg 40, 81547 Munich, Germany, Tel.: +49(0)1777345181, Email: kontakt@feelgoodbears.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached model withdrawal form for this purpose, but it is not
is prescribed.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
send.

Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or transfer the goods promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this
The deadline is met if you return the goods before the expiry of the period of fourteen
days.

We will bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to consumers who are not members of a member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

B. Cancellation form
If you wish to cancel the contract, please fill out this form and return it.

To

Kerstin Burgen - Medical Consulting

Münchner-Kindl-Weg 40

81547 Munich

Germany

Email: kontakt@feelgoodbears.de

I/we (*) hereby revoke the contract concluded by me/us (*)
Contract for the purchase of the following goods (*)/provision of the
following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________

Name of the consumer(s)

________________________________________________________

Address of the consumer(s)

________________________________________________________

Signature of the consumer(s) (only if notification is made on paper)

_________________________

Date

(*) Delete as appropriate

As of: December 1, 2023, 3:22:33 PM